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Be ready to provide the policyowner's:

  • Name
  • Date of birth
  • Date of death (if applicable)
  • Social Security Number (if available)
  • City/State of death (if applicable)
  • Home address
  • Policy number(s)

Step 1. Submit an online claim notification.

This notification lets us know you have a claim and expedites your claims process. Click on the appropriate link to notify us:

Step 2. You'll hear from us within two business days.

A Claims Specialist will contact you by phone to confirm your information. During that conversation they will gather additional information and, depending on your circumstances, send you a customized claims package along with a cover letter documenting the requirements needed to process your claim.

Step 3. Learn about your payout options (only applicable to death claims)

Please be aware that each payout option is not available for every type of policy. We recommend working with your financial advisor to select the most appropriate option available to meet your short- and long-term financial needs.

Step 4. Complete and return the claimant's paperwork you receive in the mail.

You can find copies of Claim Forms here.

Note: You will greatly expedite service by providing notification of your claim, as outlined in step 1, prior to submitting the claimant's paperwork.

After the above steps are completed, we fulfill our promise to the beneficiary.
Our goal is to pay your claim as quickly as possible after verifying:

  • You are the beneficiary of record.
  • The policy is in-force.
  • All conditions of the policy have been met.

Need help with your claim?

For help with Life or Long-Term Care Claims, call 800 487-1485 and select option 4.
For help with Annuity Claims, call 800 454-6265 and select option 3.

Hello future.
Lincoln Financial Group is the marketing name for Lincoln National Corporation and insurance
company affiliates, including The Lincoln National Life Insurance Company, Fort Wayne, IN,
and in New York, Lincoln Life & Annuity Company of New York, Syracuse, NY. Variable products
distributed by broker/dealer-affiliate Lincoln Financial Distributors, Inc., Radnor, PA. Securities
and investment advisory services offered through other affiliates. Explore Lincoln.