Our cybersecurity program

Lincoln’s ability to safeguard your data is the foundation of our relationship.

Lincoln makes a significant, ongoing investment in cybersecurity. This includes investments in both our technology and our people, with a relentless focus on maintaining a cutting-edge security program. Lincoln’s program is continually self-tested, through a variety of mechanisms; these include unannounced penetration testing, war-gaming scenarios, and a constant and perpetual assessment of all Lincoln technology ecosystems.

Our cybersecurity approach comprises a set of comprehensive security policies and standards, a robust security awareness and education program, and the implementation of highly advanced, and layered preventative and detective controls. It is monitored by three 24-hour Security Operations teams.

Lincoln’s commitment to protecting your account does not end with the Cybersecurity team. Senior management, along with Lincoln’s Board of Directors, has deemed Cybersecurity a critical business priority, providing both the funding and support necessary for enforcing our security policies.

Need more detail?

Here are some of the ways we protect your information:

  • Proactive 24/7/365 cybersecurity monitoring across three Security Operations teams
  • Advanced threat intelligence capabilities and prevention controls
  • Progressive layered “defense in depth” preventative infrastructure
  • Encryption, including data in motion, data at rest, full-disk, and database level
  • Secure email delivery for both customers and employees
  • Mandatory multi-factor authentication for all employees and customers
  • Up-to-date security policies and standards
  • Employee security awareness training
  • Customer security awareness resources
  • Rigid security assessment process for our 3rd party contractors
  • Restrictions for employee devices, including desktops, laptops, and mobile phones
  • Innovative anti-phishing and anti-fraud controls