Life insurance resources
Note: Looking for help with life insurance provided through an employer or organization? Go here.
You have the support and strength of Lincoln by your side during this time of uncertainty. Log in to access your account information 24/7. Need help? Our Customer Care Center is here for you during our normal business hours.
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Start the Lincoln i-Claim process
Coping with the loss of a loved one is difficult enough. We make filing a claim as simple as possible.
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Life Claim Learning Center
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Select your form below
Change your beneficiary, your address and more. Can’t find the form you need? Register for online account access and Log in to find more forms; or call us at 800-487-1485.
Lincoln National Life – Life Insurance Forms
This form enables the customer to complete an agreement under which one party transfers some or all ownership rights regarding the policy/contract in question to another party. Collateral assignments are not permitted on IRAs and variable annuities.
Assignment of Life Insurance Policy or Annuity Contract as Collateral Security
Authorization for Disclosure of Information - Life Insurance Policies
Use this form to change the beneficiary of your Lincoln Financial Group life insurance policy.
Beneficiary Change for Life Policy (online)
Beneficiary Change for Life Policy (PDF)
Certification of Trustee Powers - Existing Life Insurance Policies
This form is used to reduce coverage and remove or reduce riders of your Lincoln Financial Group life insurance policy.
This form is used to address additional beneficiary scenarios. This form must be submitted with a claimants statement.
Make life easy with the most convenient option for paying premiums. Use this form to add, change or update EFT information and have premiums automatically withdrawn from your bank account.
Electronic Funds Transfer (EFT) Authorization (PDF)
Use this form if the death of the insured occurred in a country other than the United States.
Use this form to change the address on your Lincoln Financial Group life insurance policy.
Use this form to change dividend options and withdrawal dividends for your Lincoln Financial life insurance policy.
Use this form to change the name on your Lincoln Financial Group life insurance policy.
Use this form to request a duplicate copy or verification certificate for a life insurance, health insurance policy, annuity or amendment to a policy that has been lost or destroyed.
Use this form to change the ownership of your Lincoln Financial Group life insurance policy.
This form enables the customer to request a loan against the cash value of their policy.
This form enables the customer to release the agreement under which one party transfers some or all ownership rights regarding the policy/contract in question to another party.
Release of Assignment of Life Insurance Policy or Annuity Contract as Collateral Security
Telephone and Internet Transfer Authorization Form for Variable and Indexed UL
Life insurance claims forms
Log in to your account and view your information by selecting Billing information under Account details. Or, speak with a Customer Contact Professional by calling 800-487-1485 or email us at CustServSupportTeam@LFG.com.
For additional billing and premium payment information visit our Life Payment Center.
You can change your beneficiary by printing and faxing, emailing or mailing the Beneficiary Change for Life Policy (PDF) form.
If you have questions and want to speak with a Customer Care Professional, please use the contact information on the form. Log in to your account to see your current beneficiary information. For more details, read our beneficiary changes page.
Log in to your account to view your current information or check your activity. To access policy-specific information, click the account values tab.
The amount of your death benefit depends on your life insurance policy. Log in to your account to view your policy. You may also speak with a Customer Care Professional by calling 800-487-1485, emailing us at CustServSupportTeam@LFG.com.
Visit our Life Payment Center to review our available premium payment options including online payment options for our Term products.
Automatic Drafts: You can make premium or loan payments monthly through the Electronic Funds Transfer program by completing an authorization form. You can fax, email or mail it to the contact information listed on the Electronic Funds Transfer Authorization form. (PDF)
Direct: You can make payments through direct billing on a quarterly, semi-annual or annual basis. To remit a payment via mail, use the billing address found on your billing notice. To overnight a payment, send it to the Customer Service address for the appropriate product.
To determine if your policy allows for a partial withdrawal or partial surrender, and to obtain the appropriate form, please contact a Customer Care Professional by calling 800-487-1485 or emailing CustServSupportTeam@LFG.com. Visit the loans and withdrawals page for additional information.
Yes, you may log in to your account to view your current information or check your activity.
To see your policy details, log in to your account.
Log in to review your account information and update your payor’s address by selecting My information/Beneficiaries.
You can also change the payor’s name or address by sending us the completed Life Address Change form (PDF) and/or the Life Name Change form (PDF) at CustServSupportTeam@LFG.com or to the address provided on the form.
For additional billing and premium payment information visit our Life Payment Center.
Visit our economic benefit page for tools, resources and support.
Visit our ownership and assignment page for next steps.
Visit the "Start a claim" tab on the top of this page for details.
Review policy information on our policy support and services page.
Phone support
All times are shown in Eastern Time. Not sure which policy you have? Select the (+) symbol to expand each option below.
Contact Life Insurance support
Visit our employee benefits page for support resources. 800-487-1485 MAILING ADDRESS OVERNIGHT ADDRESS Not sure what telephone number to use for your Lincoln Financial Life Insurance policy? Use the number above and enter your policy number into our automated system. You will be connected to a representative who can assist with your product.
Some policies are supported by specific teams. Use this contact information for policies that begin with:
9 + 5 digits
Mon-Fri 8:00 a.m.-6:00 p.m.
800-662-6142
MAILING ADDRESS
OVERNIGHT ADDRESS Group Benefit Claims (For plans sponsored by employer: Short- or Long-term Disability/Life/Dental) MAILING ADDRESS OVERNIGHT ADDRESS Death Claims MAILING ADDRESS OVERNIGHT ADDRESS Waiver of Premium or Long-term Care Claims MAILING ADDRESS OVERNIGHT ADDRESS Individual Disability Policy Claims MAILING ADDRESS OVERNIGHT ADDRESSFor life products offered through an employer or organization
For most Life Products (including First Penn Pacific policies)
Mon-Fri 8:00 a.m.-6:00 p.m.
Fax: 800-819-1987
Email: CustServSupportTeam@LFG.comfor MoneyGuard, Variable, Term, Whole and Universal Life Products
Lincoln Financial Group
P.O. Box 21008
Greensboro, NC 27420-1008
Lincoln Financial Group
100 North Greene Street
Greensboro, NC 27401
5 + 6 digits
64, 66 or 68 + 7 digits
N, P, R or W + 8 digits
M or T+ 7 digits
Fax: 402-479-0164
MAILING ADDRESS
Lincoln Financial Group
P.O. Box 84130
Lincoln, NE 68501-4130
OVERNIGHT ADDRESS
Lincoln Financial Group
777 Research Drive
Lincoln, NE 68521
Mon-Fri 8:00 a.m.-5:00 p.m.
Fax: 336-759-3141
Lincoln Financial Group
4964 University Pkwy Ste. 107
Winston-Salem, NC 27106
Lincoln Financial Group
4964 University Pkwy Ste. 107
Winston-Salem, NC 27106
800-423-2765
Mon-Thu 8:00 a.m.-8:00 p.m.
Fri 8:00 a.m.-6:00 p.m.
Fax: 877-843-3950
Email: claims@LFG.com
Lincoln Financial Group
8801 Indian Hills Drive
Omaha, NE 68114
Lincoln Financial Group
8801 Indian Hills Drive
Omaha, NE 68114
800-487-1485; Option 4
Mon-Fri 8:00 a.m.-6:00 p.m.
Fax: 336-814-0021
Email:
IndividualClaims@LFG.com
Lincoln Financial Group
Claim Dept. - 5310
P.O. Box 21008
Greensboro, NC
27420-1008
Lincoln Financial Group
Claim Dept. - 5310
100 N. Greene Street
Greensboro, NC 27401
800-487-1485; Option 4
Mon-Fri 8:00 a.m.-4:40 p.m.
Fax: 336-691-4624
Lincoln Financial Group
Claim Dept. - 5310
P.O. Box 21008
Greensboro, NC
27420-1008
Lincoln Financial Group
Claim Dept. - 5310
100 N. Greene Street
Greensboro, NC 27401
877-546-3656
Mon-Fri 8:00 a.m.-4:00 p.m.
Fax: 860-761-1801
For employer issued plans,
call 800-423-2765
Disability Insurance Specialists, LLC
P.O. Box 86
Bloomfield, CT 06002
Disability Insurance Specialists, LLC
1280 Blue Hills Avenue, Suite 102
P.O. Box 86
Bloomfield, CT 06002