Lincoln Concierge Care Coordination

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The right resources at your fingertips

Developing a proactive plan for care before the need arises can make all the difference for you and your loved ones. Having a formal, written plan in place can prevent your family from reactively guessing at your care preferences or needing to become your caregiver. To help build a customized plan, we give you the resources you need to plan effectively with our Lincoln Concierge Care Coordination, available to policy owners and their families at the time of purchase.

Our complimentary Concierge Care coordination service can help you find long-term care services or file a claim with support and resources available.

Stay informed. Stay independent.

  • A connection to local resources

    Research services — from skilled nursing to home healthcare and community options, all in your area.

  • A needs assessment

    Take an online assessment to evaluate your current and emerging needs.

  • Customized care recommendations

    Request a Provider Search & Match — a customized list of three provider options in your area.
      

  • A smart way to communicate

    It’s easy to keep loved ones and caregivers connected, informed, and communicating. Create a social network that centers around you or those in your care.

  • An online library with a wealth of information

    You’ll find articles, videos and checklists on a multitude of issues regarding health, aging and eldercare.

Should you need care, Lincoln is committed to providing you with dedicated support and our team of claims specialists stand ready to help:

  • File a claim through our simple, straightforward process. 
  • Provide personalized support as your single-point of contact.
  • Access your funds quickly and easily.
  • Set up electronic bill pay to easily review, monitor and manage your claims benefits.

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How to file a long-term care claim

  
Explore care and resources

Sign in. Get help making the tough decisions. First time users please use Lincoln as your sponsor and have your policy number available.

If you are ready to start the claim process, please click on Lincoln i-Claim. 

Important information:

Concierge Care Coordination includes claims support provided by Lincoln Financial and services provided by a third party vendor not affiliated with Lincoln Financial. Concierge Care third party vendors do not provide direct care or home services. Participating providers are not agents or employees of Lincoln Financial Group or the third party vendor. Results and outcomes cannot be guaranteed. The availability of any particular provider cannot be guaranteed and is subject to change. Lincoln Financial does not monitor or participate in the review of programs or services referred or recommended by third party vendors. Long-term care coverage is provided through the applicable long-term care rider offered through your Lincoln policy.

Lincoln Financial Group is the marketing name for Lincoln National Corporation and its affiliates, including broker-dealer/distributor Lincoln Financial Distributors, Inc., Radnor, PA, and insurance company affiliates The Lincoln National Life Insurance Company, Fort Wayne, IN, and Lincoln Life & Annuity Company of New York, Syracuse, NY. Affiliates are separately responsible for their own financial and contractual obligations.