Lincoln Concierge Care Coordination

Get the right long-term care resources

Finding ways to help you stay independent. Lincoln Concierge Care Coordination is available even before a claim event occurs. This specialized service helps you plan ahead for the care-related resources you will need and want, and can make life easier for you and your loved ones.

Explore care and resources

Sign in. Get help making the tough decisions.

Computer

24/7 Web access

  • Find local services. Discover services in your area, ranging from home maintenance to skilled nursing and living options.

  • Create your own social network. It can center on you or those in your care.

  • Get a personal needs assessment. Use it to create a plan that considers your unique situation and needs.

  • Get care recommendations. Request a Provider Search & Match — a customized list of provider options in your area.

  • Visit the online library. View articles, videos and  checklists on health, aging and eldercare issues.

File a claim

Review our steps on how to file a Lincoln long-term care claim (PDF) .

LTC form
How to file a long-term care claim

Need help? Call 800-487-1485.

Have this information ready:

  • Policyowner name and home address
  • Policy number

Start the claims process

*Lincoln Concierge Care Coordination is available to all Lincoln life/long-term care combination-product policyowners.

Important information:

Concierge Care Coordination includes claims support provided by Lincoln Financial and services provided by a third party vendor not affiliated with Lincoln Financial. Concierge Care third party vendors do not provide direct care or home services. Participating providers are not agents or employees of Lincoln Financial Group or the third party vendor. Results and outcomes cannot be guaranteed. The availability of any particular provider cannot be guaranteed and is subject to change. Lincoln Financial does not monitor or participate in the review of programs or services referred or recommended by third party vendors. Long-term care coverage is provided through the applicable long-term care rider offered through your Lincoln policy.

Lincoln Financial Group is the marketing name for Lincoln National Corporation and its affiliates, including broker-dealer/distributor Lincoln Financial Distributors, Inc., Radnor, PA, and insurance company affiliates The Lincoln National Life Insurance Company, Fort Wayne, IN, and Lincoln Life & Annuity Company of New York, Syracuse, NY. Affiliates are separately responsible for their own financial and contractual obligations.