A woman sitting at her desk dialing a phone.


Lincoln Absence Management Services help employers navigate the rules associated with Family Medical Leave (FML), state and company leaves of absence and short-term disability. We deliver clinically based solutions that assure consistency, integration and compliance.

Hassle-free administration

  • A team of professionals handle each company’s absences, along with designated management to provide accountability for issue resolution. 
  • Employees can easily submit a claim online or by phone using a guided intake process.
  • Employers can use our benefit program management and reporting portal to identify overall trends and usage, track individual cases, and perform a number of self-service functions.

Tailored workforce solutions

  • We carefully monitor intermittent absences to assure compliance with call-in procedures and adherence to physician-approved frequency and duration.
  • Our clinical resources, incorporated in the claims management process, provide expert support to make an accurate, timely claim determination.
  • We offer flexible, integrated absence and short-term disability reporting to deliver important information whenever it’s needed. 

Consultative guidance

  • Our implementation team works closely with companies to guide, train and implement absence management services.
  • Continuous tracking and monitoring of the regulatory landscape keeps employers aware of changes that could affect absence administration.

A complete solution

  • Holistic, end-to-end absence solution from the disability experts
  • Clinically focused, integrated management of absence (including FML) and short-term disability
  • Consultative approach, with a balance of expertise and personalized support, from start to finish
  • Cutting-edge absence system and advanced technology

 24/7 access to absence information

  • Tailored absence information is always available via the computer, tablet, or smartphone.
  • Employers can access detailed reporting and identify usage and trends.
  • Employees can submit claims and review their current status.
Two coworkers looking at a laptop.
Beyond disability

Lincoln disability and absence management capabilities work together to provide a complete solution—helping employees move beyond their disability and return to work.

Long-term disability | Short-term disability

Insurance products (policy series GL1101) are issued by The Lincoln National Life Insurance Company (Fort Wayne, IN), which does not solicit business in New York, nor is it licensed to do so or Lincoln Life Assurance Company of Boston (Dover, NH). In New York, insurance products (policy series GL111) are issued by Lincoln Life & Annuity Company of New York (Syracuse, NY) or Lincoln Life Assurance Company of Boston. All are Lincoln Financial Group® companies. Product availability and/or features may vary by state. Limitations and exclusions apply.

Lincoln Financial Group is the marketing name for Lincoln National Corporation and its affiliates. Affiliates are separately responsible for their own financial and contractual obligations.