Phone support
All times are shown in Eastern Time. Not sure which policy you have? Select the (+) symbol to expand each option below.
Contact Life Insurance support
Life insurance customer service
For life products offered through an employer or organization
Visit our employee benefits page for support resources.
For most Life Products (including First Penn Pacific policies)
800-487-1485
Mon-Fri 8:00 a.m.-6:00 p.m.
Fax: 800-819-1987
Email: CustServSupportTeam@LFG.com
for MoneyGuard, Variable, Term, Whole and Universal Life Products
MAILING ADDRESS
Lincoln Financial Group
P.O. Box 21008
Greensboro, NC 27420-1008
|
OVERNIGHT ADDRESS
Lincoln Financial Group
100 North Greene Street
Greensboro, NC 27401
|
Not sure what telephone number to use for your Lincoln Financial Life Insurance policy? Use the number above and enter your policy number into our automated system. You will be connected to a representative who can assist with your product.
Policy prefix specific contact information
Some policies are supported by specific teams. Use this contact information for policies that begin with:
9 + 5 digits
5 + 6 digits
64, 66 or 68 + 7 digits
N, P, R or W + 8 digits
M or T+ 7 digits
866-835-3223
Mon-Fri 8:00 a.m.-6:00 p.m.
Fax: 402-479-0164
|
MAILING ADDRESS
Lincoln Financial Group
P.O. Box 84130
Lincoln, NE 68501-4130 |
OVERNIGHT ADDRESS
Lincoln Financial Group
777 Research Drive
Lincoln, NE 68521 |
Policies originally issued by Sovereign
800-662-6142
Mon-Fri 8:00 a.m.-5:00 p.m.
Fax: 336-759-3141
|
MAILING ADDRESS
Lincoln Financial Group
4964 University Pkwy Ste. 107
Winston-Salem, NC 27106
|
OVERNIGHT ADDRESS
Lincoln Financial Group
4964 University Pkwy Ste. 107
Winston-Salem, NC 27106
|
Group Benefit Claims (For plans sponsored by employer: Short- or Long-term Disability/Life/Dental)
800-423-2765
Mon-Thu 8:00 a.m.-8:00 p.m.
Fri 8:00 a.m.-6:00 p.m.
Fax: 877-843-3950
Email: claims@LFG.com
|
MAILING ADDRESS
Lincoln Financial Group
8801 Indian Hills Drive
Omaha, NE 68114
|
OVERNIGHT ADDRESS
Lincoln Financial Group
8801 Indian Hills Drive
Omaha, NE 68114
|
Death Claims
800-487-1485; Option 4
Mon-Fri 8:00 a.m.-6:00 p.m.
Fax: 336-814-0021
Email:
IndividualClaims@LFG.com
|
MAILING ADDRESS
Lincoln Financial Group
Claim Dept. - 5310
P.O. Box 21008
Greensboro, NC
27420-1008
|
OVERNIGHT ADDRESS
Lincoln Financial Group
Claim Dept. - 5310
100 N. Greene Street
Greensboro, NC 27401
|
Waiver of Premium or Long-term Care Claims
800-487-1485; Option 4
Mon-Fri 8:00 a.m.-4:40 p.m.
Fax: 336-691-4624
|
MAILING ADDRESS
Lincoln Financial Group
Claim Dept. - 5310
P.O. Box 21008
Greensboro, NC
27420-1008
|
OVERNIGHT ADDRESS
Lincoln Financial Group
Claim Dept. - 5310
100 N. Greene Street
Greensboro, NC 27401
|
Individual Disability Policy Claims
877-546-3656
Mon-Fri 8:00 a.m.-4:00 p.m.
Fax: 860-761-1801
For employer issued plans,
call 800-423-2765
|
MAILING ADDRESS
Disability Insurance Specialists, LLC
P.O. Box 86
Bloomfield, CT 06002
|
OVERNIGHT ADDRESS
Disability Insurance Specialists, LLC
1280 Blue Hills Avenue, Suite 102
P.O. Box 86
Bloomfield, CT 06002
|