Executive Vice President and Chief Digital Officer
Raj Chakraborty is Lincoln Financial Group’s chief digital officer, responsible for defining and delivering the next generation of digital capabilities and customer experience for the company. He serves on the company’s Senior Management Committee, reporting directly to the CEO, and is also responsible for service operations for individual life, annuities, and shared customer solutions.
Chakraborty’s work combines his deep experience in technology innovation at MIT and as a successful software entrepreneur, his business strategy background at McKinsey, and his operations leadership skills from Capital One Financial. These experiences have shaped his passion for working with leading companies to change how they operate using emerging and disruptive models.
He brings this same passion to Lincoln Financial in the journey to change how work is done, enable new customer experiences, and innovate for the future. Chakraborty partners closely with the business unit leaders to evolve their strategies through digital competencies, and his organization provides the resources to bring these business capabilities to life. He also works in close collaboration with the IT organization which is responsible for delivering the underlying technology.
Prior to Lincoln Financial, Chakraborty was a managing director at Accenture, where he worked with large financial institutions to develop and execute enterprise digital strategies. Previously, he was the managing partner at a strategy advisory and investment firm focused on software and analytics new ventures in Silicon Valley. He also held senior advisory roles at McKinsey & Company in their New York office where he worked with executives of financial services clients on issues across strategy, technology innovation, and operations. Prior to that, he was an operations and technology executive with Capital One Financial.
Chakraborty has founded and built three successful financial technology startups in big data, online asset management, and securities trade analytics. He is a graduate of MIT, where he conducted research at MIT’s Sloan School and the MIT Artificial Intelligence Lab.